DS DS 7 Crossback (2017–2022)Electronics and infotainmentHeadlights and lights
Software error in the adaptive headlight that can dazzle (built January 2022-March 2023) in the DS DS 7 Crossback
DS recalled DS7 Crossback cars built between January 2022 and March 2023 because a software error can set the adaptive headlight beam too high, dazzling other drivers.[1]
Why this rating?
High severity: Risk of a serious engine, turbo or gearbox failure.
Frequency rare: The campaign (code JSQ) covers 14 months of production and is corrected with a software update; there is no public data on accidents or real dazzling resulting from the fault, so it is rated 'rare'.[1]
Symptoms
- The fault does not depend on use: because of a software error, the adaptive headlight beam is set higher than it should be, which can dazzle oncoming vehicles.[1]
Why it happens
Affected years and cars
It affects DS7 Crossback cars built between January 2022 and March 2023, according to fiches-auto.fr (campaign JSQ).[1]
How much it costs to repair
Includes: Update of the adaptive headlight control software under the manufacturer's campaign.[1]
It is reasonable to expect the update under the campaign to be free of charge for the owner, but the source does not expressly confirm this.
Prices in Spain, including VAT. A workshop hour costs on average €38–66 at independent garages and €77–134 at dealerships in Spain, depending on the region and the brand. How we calculate costs
How to check for it before buying a used car
- Check with the chassis number (VIN), at an official DS dealer, whether the car falls under the JSQ adaptive headlight campaign and whether the software has already been updated.[1]
How to prevent it
- If you drive at night with adaptive lights and other drivers flash you to say you are dazzling them, check as soon as possible whether your car is affected by this campaign.[1]
Recalls, campaigns and claims
Software updateDS Automobiles (Stellantis) · 2023 · Ref. JSQ
Adaptive headlight software update
DS7 Crossback built between January 2022 and March 2023, because of a software error that sets the adaptive headlight beam too high and can dazzle other drivers.[1]
What owners say
Frequently asked questions
Which DS7 Crossback cars are affected by the adaptive headlight error?
Those built between January 2022 and March 2023, a campaign identified by DS with the code JSQ.[1]
How is this fault corrected?
With an update of the software that controls the adaptive headlight, under the manufacturer's campaign.[1]
Is this fault dangerous for the DS7 Crossback's own driver?
The main risk is to drivers coming the other way, whom the badly aimed headlight can dazzle.[1]
What can you do now?
We will put you in touch with a partner only if you authorise it in the form.
Other faults of the DS DS 7 Crossback
- Critical severityFrequency: OccasionalSuspensionRecurring rear axle mounting problems across three successive campaigns (2019-2023)DS has recalled the DS7 Crossback in three successive campaigns over rear axle mounting problems: an unstable mounting (built 2019-2020), cracks on the hybrid version (2020) and a badly fitted adjustment element with a risk of loss of control (2022-2023).
- Critical severityFrequency: RareAirbags and safetyIncorrect or poorly secured airbag parts in two campaigns (2017-2018 and 2021)DS has recalled the DS7 Crossback in two airbag campaigns: one over an incorrect part fitted in the airbag device (built 2017-2018) and another over an incorrect mounting of the curtain airbags that could cause them to be ejected (built March-September 2021).
- Medium severityFrequency: OccasionalBodywork and interiorWater ingress into the rear lights due to inadequate sealingSeveral DS7 Crossback owners, with different engines, document water getting into the rear lights because of inadequate sealing, with visible condensation and a risk of the light unit failing.
- Medium severityFrequency: OccasionalTyres and wheelsAbnormal rear tyre wear on the E-Tense version (built February 2019-May 2021)DS recalled DS7 Crossback E-Tense cars built between February 2019 and May 2021 over abnormal wear of the rear tyres.
The faults of its engines are on the DS DS 7 Crossback page.
The same problem in other cars
- High severityFrequency: CommonPeugeot 307Exterior light failure without warning (2006-2009 production)On cars built between 2006 and 2009, the exterior lights can go out or fail without warning; Peugeot issued two recalls for this reason, and gebrauchtwagenberater.de independently documents a lighting problem on models from those years.
- Critical severityFrequency: OccasionalAlfa Romeo TonaleFaulty wiring under the floor: loss of lights, power steering and brake servo (Tonale 2022-2023)Yes: a Safety Gate alert from March 2023 (campaign 6574) covers 607 Tonales built between 15 September 2022 and 13 February 2023, whose wiring under the floor can knock out the lights, hazard lights, power steering and brake servo.
- High severityFrequency: OccasionalCitroën C-CrosserOut-of-specification electronic component in the built-in systems interface (BSI): lights, wipers and sat nav may failYes: an electronic component in the Citroën C-Crosser's built-in systems interface (BSI) may not meet the specification and cause the audio-navigation, the wipers and the exterior lighting to fail, with a warning light on the dashboard. The DVSA states that the BSI's build date is checked and the unit is replaced if it falls in the affected range.
- High severityFrequency: OccasionalCitroën C-CrosserBrake light switch with contacts contaminated by silicone greaseYes: in 2014 a campaign was registered because the brake light switch on the C-Crosser, built between April 2007 and June 2009, could have its contacts contaminated with silicone grease from the factory, and the brake lights might not come on when the pedal is pressed. The switch is replaced and its wiring harness cleaned.
- High severityFrequency: OccasionalHyundai Tucson IBrake light switch failure from burnt contacts (2007 to 2009 Tucson)Yes: a 2013 campaign affects Tucsons built between May 2007 and February 2009. The brake light switch can fail and leave the lights either not working or stuck on, and the same signal can knock out the cruise control, the ESP and the shift lock that holds the automatic gearbox selector in P.
- High severityFrequency: OccasionalKia Carens IIIFaulty brake light switch: the lights may not come on when brakingA 2013 alert notified by Germany covers 2006 to 2011 Carens over a brake light switch fault, which can stop the lights coming on when the pedal is pressed or leave them on, and which can also affect stability control (ESC), cruise control and the automatic gear lever.
Faults with headlights and lights of the DS DS 7 CrossbackAll faults with headlights and lights (82)Cars with the most electronics and infotainment problems
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Sources
Every fact on this page links to its source. If you find an error, let us know.
- Fiabilité DS7 Crossback (2018) : pannes et rappelsfiches-auto.fr · Technical documentation · consulted 27 September 2026 · in French